Product changelog
Everything we ship, as we ship it.
August 4, 2026
NewResources hub, Blog, and Help Center
A full Resources section — merchant playbooks on the Blog, a searchable Help Center, What's New (this page), and a live Status page.
July 28, 2026
ImprovedStorage usage reporting rebuilt on a real ledger
The storage module now tracks every file through a dedicated ledger instead of scanning S3 live on every page load — faster, and accurate down to the individual merchant and store.
July 15, 2026
FixedVoice note links no longer expire mid-conversation
Signed media URLs for WhatsApp voice notes were dying silently after about 15 minutes. Playback now re-signs the URL on read instead of relying on a stored link that goes stale.
June 30, 2026
ImprovedWhatsApp quoted replies and voice notes
WhatsApp Automation conversations now support quoted replies (so context isn't lost in a busy thread) and voice messages with automatic transcription.
June 10, 2026
NewDraft Reply AI
AI drafts a suggested reply from your real store data for your team to review, edit, and send — nothing goes out without a human eye on it.
May 20, 2026
ImprovedDeleted-merchant session handling
Sessions for a removed merchant now resolve cleanly across the app instead of hitting stale references, with clear tombstoning behind the scenes.
May 2, 2026
NewShop with AI
Conversational product discovery — a shopper describes what they want in plain language and gets real matches from your live catalog, right inside chat.
April 14, 2026
NewOrder Tracking inside chat
The AI Agent now answers "where's my order?" with a live Shopify order status lookup and full shipment timeline — no ticket required.
March 22, 2026
ImprovedBring your own AI key
Connect your own Claude, OpenAI, or Gemini API key for full control over model and cost, or keep using the built-in default.
February 18, 2026
NewWhatsApp Automation
The same AI Agent that answers your storefront now answers WhatsApp messages too, from one connected inbox.
