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Home & living

Big purchases, fewer doubts

Furniture and homeware are considered purchases. The AI Agent answers dimensions, materials and delivery questions so shoppers buy with confidence.

Start your free trialRequest a demo

AI Agent

Online

Will the oak table fit 6 people?

AI Agent

It seats 6 comfortably at 180 × 90 cm. Delivery to your area takes 5–7 days.
Great, I’ll order it
What shoppers ask

The questions home & living customers ask every day

The AI Agent answers these instantly, from your own products and policies — and hands anything tricky to your team.

“Will this fit in my room?”

01

Answered in seconds, any time of day.

“How do I clean it?”

02

Answered in seconds, any time of day.

“How long is delivery?”

03

Answered in seconds, any time of day.

“Is assembly included?”

04

Answered in seconds, any time of day.

How MerchantDesk helps

Support that sells, built for your category

Dimensions & materials

01

Precise answers from your product pages, any time of day.

Delivery clarity

02

Explains shipping options and timelines from your policies.

Human handoff

03

Large or custom orders go to your team with the full conversation.

Trained on your store, not a script

Connect Shopify and your products, collections and policy pages sync automatically. Add more pages by pasting a URL.

  • Answers dimensions, materials and care questions
  • Explains delivery windows and shipping costs
  • Hands complex orders to your team with full context

AI Agent

Online

Will the oak table fit 6 people?

AI Agent

It seats 6 comfortably at 180 × 90 cm. Delivery to your area takes 5–7 days.
FAQ

Questions, answered

Yes. It answers from your own product pages, policies and catalog, so replies match what you actually sell.

More industries

Fashion & apparel

Fashion shoppers ask about fit, fabric and returns before they buy. The AI Agent answers from your size guide and policies, then helps them pick the right item.

Learn more

Beauty & skincare

Beauty buyers want to know what suits their skin and what’s inside. The AI Agent explains ingredients and recommends routines from your range.

Learn more

Electronics

Electronics shoppers compare specs and check compatibility before buying. The AI Agent answers technical questions and recommends the right accessories.

Learn more

“Will it fit my space?” — answered while they’re still measuring

Dimensions, materials and delivery questions answered before the shopper wanders off.

Start free trial Book a demo
MerchantDeskJames M.Daniel R.Priya S.Omar K.Lena W.
MerchantDeskMerchantDeskMerchantDesk

The AI support desk for Shopify stores — answers questions, tracks orders and recommends products around the clock, trained on your own catalog.

© 2026 MerchantDesk. All rights reserved.

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