MerchantDeskMerchantDesk
MerchantDesk
Pricing
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MerchantDeskMerchantDesk
MerchantDesk
Pricing
Log inStart free trial
Enterprise

Built for High-Volume
Shopify Catalogs

Unlimited stores and team seats, unlimited conversation history, and full custom branding — with dedicated support behind it all.

Contact SalesSee Pricing
Shopify

Openhagen

openhagen.com

+Add store
MerchantDesk

Team & access

+ Invite

Maya Lopez

Access: —

Owner

Ravi Nair

Access: —

Admin

Chloe Lam

Access: —

Agent

Maya Lopez

Access: All stores

Owner

Ravi Nair

Access: Openhagen, Rang Jah

Admin

Chloe Lam

Access: Rang Jah

Agent

Ben Ward

Access: Openhagen

Agent
Why it works

Scales With Your Catalog

Unlimited Stores & Seats

01

Connect every store you run and add your whole team, with no per-seat limit.

Unlimited History

02

Every conversation stays browsable — no retention window to work around.

Full Custom Branding

03

Remove "Powered by MerchantDesk" and make the widget entirely yours.

Dedicated Support

04

A dedicated point of contact for setup, onboarding, and anything after.

Everything in Pro — Plus

Custom (Enterprise) plan — pricing built around your catalog and support needs.

  • Up to 2,000 products
  • Unlimited stores & team seats
  • Unlimited conversation history
  • Custom branding — remove "Powered by MerchantDesk"
  • Every feature from the Pro plan included
  • Dedicated support

Reports

Sample data

Conversations

3,184

+12% vs last week

Resolved by AI

79%

+4 pts vs last week

Open tickets

41

−6 vs last week

Shop with AI revenue

$18,420

+18% vs last week

Chats per day

AITeam
M
T
W
T
F
S
S

By channel

Website 58%WhatsApp 34%Shop with AI 8%

Tickets

41

Open

25

Pending

287

Resolved

Saved

Sales saved with discount codes

$2,140

Hesitant shoppers who ordered after a one-time code

Compare all plans →Multi-Store Merchants →
FAQ

Questions, answered

Yes — the Custom plan includes full custom branding, including removing "Powered by MerchantDesk" from the widget.

More solutions for your store

View all solutionsView all

Customer Support

Clear the queue with AI and hand off the rest with full context.

Learn more

Sales & Order Tracking

Answer “where’s my order?” and turn it into the next sale.

Learn more

Product Discovery

Shoppers ask in their own words and get real matches.

Learn more

WhatsApp Automation

Every WhatsApp message answered, even at 3 a.m.

Learn more

Customer Support

Clear the queue with AI and hand off the rest with full context.

Learn more

Sales & Order Tracking

Answer “where’s my order?” and turn it into the next sale.

Learn more

Product Discovery

Shoppers ask in their own words and get real matches.

Learn more

WhatsApp Automation

Every WhatsApp message answered, even at 3 a.m.

Learn more

Scale support across brands without losing control

Per-store access, team roles and reporting built for teams running more than one storefront.

Start free trial Book a demo
MerchantDeskJames M.Daniel R.Priya S.Omar K.Lena W.
MerchantDeskMerchantDeskMerchantDesk

The AI support desk for Shopify stores — answers questions, tracks orders and recommends products around the clock, trained on your own catalog.

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