How does order tracking stay accurate?

Every lookup checks live Shopify order data directly, after verifying the customer by email and order ID — never a cached guess.

What if a customer needs a real person?

AI Agent hands the conversation to your team automatically the moment an order needs a real person to handle it.

How does order tracking stay accurate?

Every lookup checks live Shopify order data directly, after verifying the customer by email and order ID — never a cached guess.

What if a customer needs a real person?

The AI Agent hands the conversation to your team automatically the moment an order needs a real person to handle it.

Is there a free trial?

Yes — every plan starts with a 7-day free trial, and you can cancel anytime from your billing settings.

How long does setup take?

Most stores are live in minutes: install the Shopify app, add your AI key and switch on the chat widget. No code needed.

Do I need my own AI key?

Yes. Connect Claude, OpenAI or Gemini and you’re billed by that provider directly — we never mark up AI usage.

Sales & Order Tracking

From Browsing to Bought —
and Tracked

AI Agent recommends products and checks out customers right in chat — then answers "where's my order?" instantly, straight from real Shopify data.

Start your free trial Request a demo

Hannah Brooks

WhatsApp · #1042

Resolved by AI

Why it works

Sell More, Answer Less

AI Product Recommendations

Customers describe what they want and get real matches from your catalog, instantly.

Add to Cart, Right in Chat

No separate tracking page or app to switch to — checkout happens inside the conversation.

Real Shopify Order Lookup

Checks live order status directly from Shopify — never a guess, never outdated.

Fewer "Where Is It?" Tickets

Customers get shipment status instantly, so your team stops fielding the same question.

One Conversation, Start to Finish

Everything below is included and works out of the box with your Shopify store.

Live product sync from your real Shopify catalog
In-chat add-to-cart & checkout
"You may also like" cross-sell recommendations
Order verified by email & order ID before showing details
Full shipment timeline — placed, processing, shipped, delivered
Escalates to your team automatically when it should

AI Agent

Online

Hi! Where’s my order? 🙏

Type a message…

Shop with AI →Order Tracking →

FAQ

Questions, answered

No — add-to-cart in chat feeds directly into your real Shopify cart and checkout, it doesn't replace it.

Turn “Where’s my order?” into “I’ll take another one”

Answer order questions instantly, then recommend what to buy next in the same chat.

Start free trial Book a demo