Cut Support Tickets.
Keep Customers Happy.
AI Agent answers common questions instantly, routes the rest to your team with full context, and tracks CSAT — so nothing falls through the cracks.
Queue
0/4 resolved
Sofia Rossi
Do you ship to Italy?
Liam Carter
Where is order #4907?
Aisha Khan
Is the Hira suit lined?
Daniel Okafor
My parcel arrived damaged 😞
Sofia Rossi
Website chat · AI Agent
0
Resolved by AI
4s
Avg. first reply
4.8
CSAT
Support That Doesn't Sleep — or Miss Anything
AI Handles the Repetitive Stuff
Order status, FAQs, and product questions get answered instantly, day or night.
Organize With Labels & Priorities
Tag and prioritize conversations your way, so nothing urgent gets missed.
Seamless Human Handoff
Set a handoff threshold — when AI can't help, your team gets the full history instantly.
Track What Matters
Resolution rate, response time, and CSAT, all in one dashboard.
Everything You Need to Support Customers at Scale
Draft Reply AI and AI Agent Reporting are available on Growth and above.
- AI auto-replies with a custom greeting & bot personality
- Draft Reply AI — AI-assisted replies for your human agents
- Custom labels & priorities to organize conversations
- Configurable AI-to-human handoff threshold
- End-chat CSAT rating
- AI Agent Reporting — resolution rate, response time & CSAT
Rang Jah
Maya is replying
Questions, answered
No — The AI Agent handles repetitive questions instantly and hands off anything it can't resolve to your team, with the full conversation history already loaded.
Clear the support queue without hiring another agent
The AI Agent handles the repeat questions so your team only sees the chats that need them.
